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Fascination About artificial Intelligence

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AI can even assess a customer interaction and fully grasp the customer’s sentiment and intent. This allows the bot to detect good, damaging, and neutral language so it may possibly route tickets to an agent accurately if a handoff is necessary and lower escalations on account of sentiment detection. These https://americanjainidentity.domains.uflib.ufl.edu/education/blog/learn-about-tidio-and-using-ai-customer-service-for-your-business

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